P R O D U C T W A R R A N T Y
Guaranteed Quality, Backed by Our Warranty

Ensure reliable performance and peace of mind with our high-quality car batteries. Designed for durability and efficiency, our batteries deliver consistent power to keep your vehicle running smoothly, no matter the conditions.

Before Purchase.

Before purchase terms & conditions

  1. All batteries purchased from Bateriku.com, whether in store, online, by phone or through any other method, come with complimentary installation. If a customer chooses to install the battery themselves, the customer is responsible for warranty registration. To activate the warranty, the customer must submit the following to the place of purchase or our designated channel within twenty-four (24) hours of purchase:

    1. (a) a photo of the battery installed in the vehicle;
    2. (b) a photo of the current vehicle mileage; and
    3. (c) a photo of the front of the vehicle with the licence plate visible.

    Incomplete or late submissions may affect our ability to process the warranty. All warranty assessments are carried out at our reasonable discretion.

  2. If a customer chooses to install the battery on their own, the customer accepts responsibility for the installation and any issues that may arise from it including but not limited to electrical connection, compatibility, fitment, and any resulting damage or malfunction. We are not responsible or liable for any kind for issues arising from or connected to self-installation, including any direct, indirect, or consequential loss. Customers who are unsure about installation are encouraged to use our complimentary installation service for a smoother experience.
  3. On-Site Battery Inspection Fee: An on-site battery inspection fee of RM20 per visit shall apply upon the customer’s request, where a technician is dispatched to perform an on-site battery inspection, which shall be payable by the customer prior to the technician’s dispatch:
    1. a) The RM20 inspection fee shall be waived if, following the inspection, the customer elects to proceed with a jumpstart service, or the customer proceeds to purchase a battery from Bateriku.com during the same visit.
    2. b) If no battery purchase is made, the customer elects not to proceed with a jumpstart service, or if the issue is found to be unrelated to the battery, the inspection fee remains payable and is non‑refundable.
    3. c) This inspection fee shall not apply where customers bring their vehicle in person to any outlet under Bateriku.com for battery inspection.
  4. Battery Purchase Cancellation After On‑Site Battery Inspection: This on site inspection fee shall also apply where a customer who has proceeded with a battery purchase subsequently cancels such purchase, provided always that the inspection fee of RM20 shall only be chargeable where the technician has arrived at the customer’s location and completed the on site battery inspection.